Shipping Policy
Thank you for shopping with us! We’re committed to delivering your order quickly and safely. Please review our shipping policy below for information on processing times, shipping methods, and more.
📦 Processing Time
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Order Processing: All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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Delays: During high-volume periods (e.g., holidays or sales), processing may take slightly longer. We’ll notify you of any major delays.
🚚 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Economy | 5 to 8 business days | $4.90 |
| Standard Shipping | 3 to 4 business days | $6.90 |
| Express shipping | 1 to 2 business days | $9.50 |
Delivery times may vary depending on location and carrier availability.
🌍 International Shipping
We currently ship to select countries outside of the U.S. Shipping costs and delivery times vary depending on destination.
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Customs, Duties & Taxes: Your order may be subject to import duties and taxes, which are your responsibility. We are not responsible for delays due to customs.
📫 Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package using the link provided or through our Order Tracking Page.
❗ Lost or Damaged Packages
If your order is lost or arrives damaged:
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Contact us at [togmerchandise@gmail.com] within 7 days of delivery.
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Include your order number and photos if applicable.
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We’ll work with the shipping carrier to resolve the issue.
📍 Shipping Restrictions
We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted countries. Please ensure your address is correct at checkout.
Questions?
If you have any questions about your order or our shipping policy, feel free to contact us at [togmerchandise@gmail.com].